F.A.Q.
Here you will find answers to the most frequently asked questions about our handcrafted belts and exclusive buckles.
If you don't find the answer to your question, please don't hesitate to contact us. We will be happy to help you.
Manufacturing
Where are the belts made?
Our belts are handmade in our workshop located in the Camargue, in Le Grau-du-Roi.
What leather do you use?
We use carefully selected quality full-grain bull leather to guarantee strength, comfort, and durability.
Order
How to place an order?
You can order directly on our website by selecting the belt model, the desired size, and the buckle of your choice.
Can I modify or cancel my order?
If your order has not yet been shipped, contact us quickly and we will do what is necessary.
Delivery
What are the shipping times?
Orders are generally shipped within 24 to 48 hours from our workshop in the Camargue.
What are the delivery methods?
Orders are shipped via La Poste:
- Colissimo
Delivery is free in mainland France for purchases over €69.
Order tracking
How to track my package?
Once your order has been shipped, you will receive an email containing your tracking number allowing you to track the delivery of your package.
Returns
Can I return a product?
Yes, you have 14 days after receipt to make a return.
How to make a return?
Contact us by email to receive return instructions.
Contact
How to contact you?
You can contact us:
- by email
- via the website's contact page
- or by phone
We will reply as soon as possible.